Please plan to attend the NH Governor's Conference on Tourism, coming up in just a few weeks, May 5-7. You can register right up until the conference, but if you know you are going to attend, why not register today! Just click on this website to join in the best networking and educational tourism event of the year. And don't forget to reserve your room at the Sheraton Portsmouth Harborside Hotel. They are offering a very special conference rate - which cannot be guaranteed after April 15th.

The conference kicks off Wednesday night with a fun-filled, complimentary Cinqo de Mayo cruise aboard the Isles of Shoals Steamship Company's MV Leighton, followed by dinner in Portsmouth, where five fabulous restaurants are offering very specially priced three course menus for attendees who show their conference badge. Getting down to business, the Conference will offer an inspiring presentation by Disney visionary, Dennis Snow, plus two days of valuable workshops and one-on-one marketing clinics, along with roundtable sessions with experts in fields like e-mail marketing, web site development, group tour development, and public advocacy. All this and more, plus lots of opportunities for networking, networking, networking. See you there!

Is Your Hotel Under Water?

It has been estimated that one in five hotels in the U.S. will default on their loans by the end of 2010. Worse yet, international ratings agency Fitch, Inc., estimates that the number of defaults may reach 30% by the end of 2012. Unfortunately, our NH hotels are mirroring the national trends. For the complete article, please click here.

It's impossible to be all things to all people. No matter how great your company is, it's likely that some of your employees will eventually move on to other opportunities. That may be costing you more than you realize.

In this age when everyone is self-published via the Internet, there are opportunities galore to blow it. And, while many business writing mistakes are minor, others can be fatal. Here are the ones you simply must avoid.

In an economy like this, losing important customers is something to be avoided at almost all costs. It certainly is not something to be taken lightly. So aside from taking important, albeit demanding, customers even slightly for granted, here are some other ways you can be assured of losing business.

There are certain pieces of workplace advice -- show up to work on time and avoid gossiping about your boss or co-workers, for example -- that are never debated. No one will argue against them, and it's necessary to follow them to advance your career. Other rules, however, are more flexible. In fact, you may even benefit from breaking, or at least bending, them. For example, here are five rules that aren't as unbreakable as you might assume

Salespeople are wise to focus on their existing customer base to impact success during economic recovery.  Competitors are getting creative and aggressive and existing relationships could be up for grabs … unless…you treat your existing clients like new customers.  Think about how you treat new customers. 

Much has been said about how to deliver feedback, because giving it is so often fraught with anxiety. Bosses shy away from the negative, critical part, even though they know it’s one of their most important responsibilities. But relatively little has been written about the art of giving good, old-fashioned advice. Here are seven tips on how to give advice well.

Save the Date: May 5 - 7, 2010

Fast Approaching Deadlines:
Industry Award Nominations
must be received by Thursday, April 15th.To submit a nomination, complete this form.

Silent Auction Donations:
Submit your Silent Auction Donation Form by April 16th in order to be listed in the Conference Notebook. Please commit your donation today!