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| | Industry News That You Can Use! |
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Summer 2010 Newsletter |
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In This Issue! | |
Recent Changes at NH Travel Council |
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 5 Incredibly Useful Research Tools Your Competitors Don't Know About
3 Ways to Innovate Your Email Auto-Reply
7 Ways to Flunk An Interview
21 Rules for Excellent Retail Customer Service
How to Hire Restaurant Employees
Your Co-Worker's About to be Fired, Do You Say Anything?
10 Ways to Advertise Your Business on Facebook
Should Pay Be Cut for Underperformers?
More Restaurants Welcoming Dogs
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Kelly Jarvis has recently joined the New Hampshire Travel Council to help with administrative duties and conference planning. She is based in Concord and shares her time with the NH Lodging and Restaurant Association. Kelly has been communicating with members to be sure their online presence is accurate and complete and she has developed a social media presence for the Travel Council. Become a fan of NHTC on Facebook and get short timely messages from NH Travel Council on Twitter.
If you'd like to submit some news for posting or welcome her to the Travel Council, you can reach Kelly at (603) 290-0839 or by emailing Kelly@NHTravelCouncil.com.
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5 Incredibly Useful Research Tools Your Competitors
Don't Know About
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Optimizing web content for the keywords and phrases that your prospects actually use to search is standard operating procedure for anyone wanting to draw search traffic. Here are 5 relatively unknown tools that can give you a competitive advantage when it comes to determining the best topics for your new content and adjusting existing content to rise in the search engines. |
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Your Co-Worker's About to Be Fired, Do You Say Anything? |
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 What do you do if you find out that a colleague is going to be laid off or fired? You might not have all the details in this situation, but you know that someone is about to lose his or her job. Would you ever take it upon yourself to break the news to the affected party? Before you decide what to do, let’s look at both sides of the situation. |
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3 Ways to Innovate with Your Email Auto-Reply |
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When it comes to managing email, a regular old “out of the office” message, stating that you will respond upon your return, will no longer suffice. It’s not engaging, and it’s not useful. Here are a few more creative approaches to away-from-the-desk email management. |
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10 Ways to Advertise Your Business on Facebook |
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 The marketing potential of Facebook is huge, but many companies struggle to devise a strategy that’s suitable for such a social platform. But there are more than 400m active users of Facebook, meaning whatever your product or service, there’s a huge potential market there. So, how can you use the platform to promote your brand? Here are some of the ways marketers can approach it. |
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| 7 Ways to Flunk An Interview |
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 If you’re looking for a job in this age of shrinking workforces and shuttering businesses, you’ve got plenty of equally qualified company. And when was the last time you interviewed? Chances are, those skills could use a little polish. Fear not. But make sure you don’t throw yourself out of the race by committing one of these common — and fatal — mistakes.
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Should Pay Be Cut for Underperformers? |
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If you're really going to reward top performers with greater compensation, then it makes sense to cut the pay of the "dead wood" workers, according to this HR consultant. While there are legal considerations, of course, he argues that cutting a paycheck "can be an honest and transparent and fair response to chronic underperformance." Read on > |
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| 21 Rules for Excellent Retail Customer Service |
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 Most of these rules are not that hard to follow. However, they can be hard to follow consistently. If you work with customers in retail, take a look at the list and ask yourself how closely you follow the rules.
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More Restaurants Welcoming Dogs |
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 A growing number of restaurants are acknowledging consumers' passion for their pets by inviting guests to bring their dogs to dinner on the patio, USA TODAY reports, and accommodating four-footed furry friends with special menus and bowls of fresh water.
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| How to Hire Restaurant Employees |
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Between tracking food costs, trying to bring in more cash-strapped customers, and abiding by the new health care requirements, proper hiring practices can fall by the wayside on the list of day-to-day tasks operators face. But one wrong hire can have devastating consequences. Here are 40 hiring questions, answered in 40 words or less. |
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Online Membership Listings
Travel Council Members, please take a minute to look at your listing on our website to make sure that your copy and contact information are current. Your listing may include your business name with link to your website, address, local and toll free phone, fax, a brief business description, and up to five contacts with email addresses. Please email any changes to membership@nhtravelcouncil.com.
Thanks - and hope you are all having a great summer!
Susan Logan, Editor
News You Can Use!
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To become a member today click here. | | | Click to Return Home | |
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