FULL CONFERENCE SCHEDULE
The majority of this three-day Conference will take place at the Hanover Inn Dartmouth, which overlooks the scenic Dartmouth College Green. Below is our schedule to date.
Click on the title of the session for a description and speaker bio.
Monday, April 22 *BONUS DAY!
Innovations Around the Valley Tours
12 pm - 5 pm: Registration Opens
1:30 pm - 3:30 pm: New Partnership Gives Life to Cornish Colony, Louis G. Burkot and Evans Haile of Opera North and Rick Kendall of Saint-Gaudens National Historic Park: A guided tour of Saint-Gaudens National Historic Park & Blow Me Down Farm Tour
4 pm - 5 pm: Dartmouth College Walking Tour, Heather Drinan, Dartmouth College Office of the Provost
5:30 pm - 7:30 pm: Innovators Welcome Reception at the League of NH Craftsmen Hanover Fine Craft Gallery: Visit and network with fellow Conference attendees as you admire the fine craft of juried League of NH Craftsmen members. Enjoy light fare and wine from LaBelle Winery.
*All Monday activities are free for Conference attendees!
Tuesday, April 23
Conference Day 1
8:45 am - 10 am: Opening Session: Tourism Updates from the New Hampshire Department of Business and Economic Affairs
10:15 am - 11:15 am: Crafting the Customer Journey: Guiding Guests to Your Destination, Harry Gold, Overdrive Interactive
11:30 am - 12:30 pm: Navigating the World of Online Reviews, Genna Gold, Yelp, Inc.
12:30 pm - 1:30 pm: Lunch with Exhibitors
Enjoy lunch, visit with Exhibitors and bid on items in the Silent Auction
1:30 pm - 2:30 pm: Tourism Research Essentials, David Seiferth and Nick Falkenstein, SMARInsights
2:45 pm - 3:45 pm: The Case for Regional Collaboration Among DMOs, Matthew Landkamer, Coraggio Group
4 pm - 5 pm: Best Ideas Roundtable, moderator Jamie Trowbridge, Yankee Publications, Inc.
5:30 pm - 7 pm: Innovators & Taste of the Upper Valley Reception at the Top of the Hop featuring a selection of locally produced food and drink - see the vendors here
7:30 am - 8:15 pm: Registration Opens, Breakfast with Exhibitors, visit the Silent Auction
Wednesday, April 24
Conference Day 2
8:30 - 9:45 am: Keynote Presentation: 7 Human Behavior Hacks that Increase Engagement and Response , Nancy Harhut, HBT Marketing
10 am - 11am: Round 1 of Concurrent Breakout Sessions
- Option A: Social Media in Real Time, Bob Cargill, Cargill Creative
- Option B: Innovation in Renovation: Re-imagining the Hood Museum of Art Guided Tour, John Stomberg, Hood Museum
11:15 am - 12:15 pm: Round 2 of Concurrent Breakout Sessions
- Option A: Save Money, Target Smart: Get the Most from Your Google Ads Budget, Marcia Morgan, Contact Marketing
- Option B: Connecting with the Canadian Market, Marc Jacques, Canadian Consulate
12:30: Silent Auction Closes
12:30 pm - 2:30 pm: Awards Luncheon, Toast, and Celebratory Dessert
3:00 pm: Conference Closes and Silent Auction Pick-UpEnjoy the Hood Museum - free and open to the public