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The majority of this three-day Conference will take place at the Hanover Inn Dartmouth, which overlooks the scenic Dartmouth College Green. Below is our schedule to date. 

Click here for a PDF version of the below schedule.

Click on the title of the session for a description and speaker bio.

Monday, April 22 *BONUS DAY!
Innovations Around the Valley Tours 

12 pm - 5 pm: Registration Opens

1:30 pm - 3:30 pm: New Partnership Gives Life to Cornish Colony, Louis G. Burkot and Evans Haile of Opera North and Rick Kendall of Saint-Gaudens National Historic Park: A guided tour of Saint-Gaudens National Historic Park & Blow Me Down Farm Tour

4 pm - 5 pm: Dartmouth College Walking Tour, Heather Drinan, Dartmouth College Office of the Provost

5:30 pm - 7:30 pm: Innovators Welcome Reception at the League of NH Craftsmen Hanover Fine Craft Gallery: Visit and network with fellow Conference attendees as you admire the fine craft of juried League of NH Craftsmen members. Enjoy light fare and wine from LaBelle Winery.

*All Monday activities are free for Conference attendees!

Tuesday, April 23
Conference Day 1

7:30 am - 8:30 am: Registration Opens, Breakfast with Exhibitors, visit the Silent Auction

8:45 am - 10 am: Opening Session: Tourism Updates from the New Hampshire Department of Business and Economic Affairs

10:15 am - 11:15 am: Crafting the Customer Journey: Guiding Guests to Your Destination, Harry Gold, Overdrive Interactive

11:30 am - 12:30 pm: Navigating the World of Online Reviews, Genna Gold, Yelp, Inc.

12:30 pm - 1:30 pm: Lunch with Exhibitors
Enjoy lunch, visit with Exhibitors and bid on items in the Silent Auction

1:30 pm - 2:30 pm: Tourism Research Essentials, David Seiferth and Nick Falkenstein, SMARInsights

2:45 pm - 3:45 pm: The Case for Regional Collaboration Among DMOs, Matthew Landkamer, Coraggio Group

4 pm - 5 pm: Best Ideas Roundtable, moderator Jamie Trowbridge, Yankee Publications, Inc.

5:30 pm - 7 pm: Innovators & Taste of the Upper Valley Reception at the Top of the Hop featuring a selection of locally produced food and drink - see the vendors here

      Wednesday, April 24
      Conference Day 2 

      7:30 am - 8:15 pm: Registration Opens, Breakfast with Exhibitors, visit the Silent Auction

      8:30 - 9:45 am:
      Keynote Presentation: 7 Human Behavior Hacks that Increase Engagement and Response , Nancy Harhut, HBT Marketing

      10 am - 11am: Round 1 of Concurrent Breakout Sessions
      - Option A: Social Media in Real Time, Bob Cargill, Cargill Creative
      - Option B: Innovation in Renovation: Re-imagining the Hood Museum of Art Guided Tour, John Stomberg, Hood Museum

      11:15 am - 12:15 pm: Round 2 of Concurrent Breakout Sessions
      - Option A: Save Money, Target Smart: Get the Most from Your Google Ads Budget, Marcia Morgan, Contact Marketing
      - Option B: Connecting with the Canadian Market, Marc Jacques, Canadian Consulate

      12:30: Silent Auction Closes

      12:30 pm - 2:30 pm: Awards Luncheon, Toast, and Celebratory Dessert

      3:00 pm: Conference Closes and Silent Auction Pick-Up

      Enjoy the Hood Museum - free and open to the public

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